Urban Pulse & Fresh Perspectives Dive into The Streetwise SA

What's really happening to call centre jobs in South Africa?

Forget the robot apocalypse. We're seeing mass job cuts in some centres, while others are hiring dozens of complex specialists for global firms. It's a quiet, bureaucratic shift.

By Sidewalk September 8, 2026 4 min read

Latest

See all →

South African

Is your SASSA payment next? The review notice causing chaos.

By Sidewalk September 5, 2026 4 min read

Thousands are queuing at SASSA offices over review notices. Learn what's behind the new fraud drive, how to identify official messages, and protect your grant.

Security

Is that 'bank repo' car deal on Facebook too good to be true?

By Sidewalk September 2, 2026 5 min read

Scammers know you'll message 'just in case' when you see a dirt-cheap Hilux. Learn how these traps work before you type 'is this still available?'

News

Is your Temu or Shein bargain really a bargain anymore?

By Sidewalk August 29, 2026 4 min read

Since July 1, SARS has been adding unexpected customs duties to online shopping hauls, turning those 'secret' deals into a surprise second bill. What changed?

Business

Your guests just arrived, and the booze is on its way. What happened to planning ahead?

By Sidewalk August 26, 2026 5 min read

Forget the old way of stocking up. South Africans are now ordering liquor online when guests are already present, turning a planned event into a spontaneous, one-tap decision.

Home

What if your kitchen could look stunning AND handle daily chaos?

By Sidewalk August 23, 2026 5 min read

South African homeowners are redefining luxury, demanding kitchens that blend high design with the realities of family life.

Business

That grocery app convenience? It's costing you more than time.

By Sidewalk August 22, 2026 5 min read

Beyond the speedy delivery, these platforms use clever nudges, fees, and recommendations to inflate your basket and encourage impulse purchases. Are you falling for it?

Inside South African

Browse →

From the archive

5 years ago

Business

What's really happening to call centre jobs in South Africa?

Forget the robot apocalypse. We're seeing mass job cuts in some centres, while others are hiring dozens of complex specialists for global firms. It's a quiet, bureaucratic shift.

By Sidewalk September 8, 2026 4 min read

What's really happening to call centre jobs in South Africa?

Latest

Is your SASSA payment next? The review notice causing chaos.

Is that 'bank repo' car deal on Facebook too good to be true?

Is your Temu or Shein bargain really a bargain anymore?

Your guests just arrived, and the booze is on its way. What happened to planning ahead?

What if your kitchen could look stunning AND handle daily chaos?

That grocery app convenience? It's costing you more than time.

Inside South African

South African grocery bills: Why do they still sting so much?

Why does R100 prepaid electricity disappear so quickly now?

Mzansi Asks Why R31m for FIFA but Hockey Players Pay Their Own Way?

Loadit Makes Moving Bulky Items Simple in SA Cities

From the archive

What's really happening to call centre jobs in South Africa?